During the time that Covid 19 was most active, the government determined that many telephone-based medical services would be covered by Medicare. Medicare recipients were able to speak on the phone to practitioners such as primary care physicians and nurse practitioners, physical and occupational therapists, audiologists and the like, before circumstance reached a crisis point.

Telehealth services were often a lifeline for seniors at home and – perhaps especially – for those who live some distance from care or are disabled. Unfortunately for many people, as of October 1, 2025, coverage for telehealth services have been significantly reduced or eliminated altogether.

Sorting through the changes can be confusing. Accessing much needed medical guidance and care can be far more difficult especially for seniors who have difficulty getting to doctors, physical therapists, and other providers.

Telehealth services from some providers are still allowed under the new Medicare rules for example:

Behavioral and mental health sessions
Monthly home dialysis consultations in some cases
Help with diabetes management

People who live at a distance from care providers may be significantly more affected than those for whom medical care is more convenient. Likewise, those who are disabled may face a greater challenge to get the services they need. Patients, family members and other caregivers may struggle to arrange for care and transportation to care providers in the absence of telehealth services.

The gaps in coverage may result in delays in care or even a lack of care. Medical and mobility conditions may worsen. Preventable emergency room care and/or repeated hospitalizations may be the result. These can take a terrible physical, emotional, and financial toll on patients and caregivers.

Aging Life Care Managers Can Help

At Elder Care Consultants, we have spent considerable time and resources educating ourselves about the complex changes in coverage and will stay abreast of new changes that may come. We understand what services may still be covered and for whom. We have planned for ways to partner with our clients and their families to better ensure the best possible care within their health care coverage.

Where gaps exist or where coordinating appointments is difficult, we can help seniors access the care they need. With our oversight, there shouldn’t be surprise expense associated with care. We have identified sources of care to meet the needs of clients who need home based care.

We help patients and families stay informed, stay organized and stay connected to care. Every client’s care plan is tailored to their needs, preferences and resources. Care plans are updated as changes occur. The Aging Life Care Specialists in our practice stay involved as needed.

Perhaps you have been affected by these changes already or are concerned that you will be. If you or your family member would like to learn more, please give us a call.